Contract Period: 1yr.
Pay Rate: Up to $28.57
Working Location: Fullerton, CA 92831 (Onsite)
Work Hours: 8am to 5pm (subject to changed)

Must be Bilingual in Korean

Key Responsibilities

Daily Load Coordination

• Assist in building and assigning outbound and inbound shipments in our TMS system
• Enter and verify shipment data with high accuracy
• Help optimize load planning based on delivery schedules and capacity
• Monitor shipment status and update internal systems in real time

Communication & Customer Support

• Communicate with carriers, warehouse teams, and customer service regarding scheduling and shipment updates
• Respond to delivery inquiries and provide timely updates
• Support issue resolution for delays, appointment changes, or documentation discrepancies
• Act as a bridge between operations and customers to ensure smooth communication

Systems & Data Management

• Perform consistent, accurate data entry across TMS, SAP, and tracking systems
• Verify Bills of Lading (BOL), PODs, and appointment confirmations
• Maintain clean and organized digital records
• Update shipment tracking and visibility platforms

Performance Support

• Help track key performance metrics (on-time pickup/delivery, load accuracy, etc.)
• Identify discrepancies or gaps in shipment data
• Support process improvement initiatives

Qualifications

Required

• 0-2 years of experience in logistics, dispatch, warehouse coordination, customer service, or data entry
• Strong attention to detail and ability to work with high-volume data
• Comfortable using Excel and web-based systems
• Strong communication skills (email + phone)
• Ability to multitask in a fast-paced environment
• Organized and dependable

Preferred (Not Required)

• Experience in logistics, transportation, or warehouse operations
• Familiarity with TMS systems or SAP

Experience working with carriers or customer accounts

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.